NRC in Jordan

Syrian refugee volunteers constructing a shelter in Azraq refugee camp. Photo: Tina Abu Hanna/NRC
Since the Syrian civil war broke out in 2011, Jordan has welcomed hundreds of thousands of refugees from the country. While most Syrians live in Jordanian communities, many live in camps and rely on aid to survive. We’re hard at work in these camps – and in host communities – helping families access basic essentials, shelter, education and legal support.
Published 21. Mar 2025
Jordan

What’s happening in Jordan?

Jordan has been a generous host to Syrian refugees, many of whom have been in the country for over a decade, ever since the war broke out.

Most refugees have been able to secure their legal status, and their children can access education. But thousands of others remain unregistered or undocumented, which means they can’t take work a formal job and have limited access to essential services. Across Jordan, unemployment is high, incomes are low and debt is rising. As a result, most Syrian refugees live below the poverty line and are urgently in need of humanitarian support.

 

Region: Middle East
Population: 11.4 million
Total refugees hosted: 3.1 million

What’s happening in Jordan?

Jordan has been a generous host to Syrian refugees, many of whom have been in the country for over a decade, ever since the war broke out.

Most refugees have been able to secure their legal status, and their children can access education. But thousands of others remain unregistered or undocumented, which means they can’t take work a formal job and have limited access to essential services. Across Jordan, unemployment is high, incomes are low and debt is rising. As a result, most Syrian refugees live below the poverty line and are urgently in need of humanitarian support.

Our response 

We’re working with our partners in the following areas:   

  • Shelter and settlements – improving and maintaining shelter in camps, while also helping to deliver basic needs assistance and running cash-for-rent programmes in host communities.  

  • Livelihoods and food security – providing employability, technical and digital skills training, along with entrepreneurship development support to help people earn an income.  

  • Education – running flexible education programmes and vocational training, as well as providing professional development for teachers and vital psychosocial support.  

  • Information, counselling and legal assistance – helping people obtain legal and civil documentation, navigate legal residency in Jordan, claim housing rights and resolve work rights issues.  

Download the factsheet for NRC in Jordan

Our operations

NRC office established: 2012

Areas of operation: Irbid, Jerash, Madaba, Zarqa, Mafraq, Amman, Zaatari camp, Azraq camp 

Country Director: Amy Schmidt

Contact: jo.nrcjordan@nrc.no

      

Our impact

In 2023, we assisted 73,090 people through our programmes in Jordan:

  • 6,527
    Education
  • 4,303
    Livelihoods and food security
  • 16,612
    Shelter and settlements
  • 47,964
    Information, counselling and legal assistance
  • 853
    Water, sanitation and hygiene

Note: some people received more than one type of assistance.

      

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